Terms & Conditions

By using our services, you are agreeing to be bound by all of these terms and conditions. We may change these terms at any time, but we will post a notice on this website of any material changes. Your continued use of The Motley Fool means that you accept any new or modified terms.

Please note that if you use or subscribe to our premium products and services such as Share Advisor, Hidden Winners, Pro, or the Share Dealing Service, you may be subject to additional terms and conditions. Please refer to those products’ specific rules for guidance (links to these separate terms and conditions are provided earlier in this paragraph).

Sections

• Registration
• Your Conduct
• Transfer of information
• Our content
• Your content
• Trial and Introductory Offers
• Indemnification
• Disclaimer of warranties and liability
• Trademark information
• Complaints
• General information

Registration

As a registered member, you can change your password at any time. Also, if you forget your password, please use the “Lost your password?” link at the login page and we’ll send you a link that will let you set a new one. If this doesn’t help, you can contact us at CustomerServices@Fool.co.uk.

Your Conduct

You agree to use TMF for lawful and non-professional purposes only.

You may not access or use our website to:

• Violate any applicable laws, rules or regulations, including those of including those of the Financial Conduct Authority and the national or other securities exchanges;
• Offer, sell, or buy any security;
• Encourage conduct that is a criminal offence, gives rise to civil liability, or is otherwise unlawful;
• Transmit any content that is disruptive, uncivil, abusive, vulgar, obscene, hateful, fraudulent, threatening, unlawful, harassing, defamatory, discriminatory, or which discloses confidential or private or personal matters concerning any person
• Collect or store personal data about other users or act in breach of data protection legislation (such as the Data Protection Act 2018);
• Transmit any file that contains viruses, corrupted files, “Trojan Horses,” or any other contaminating or destructive features that may damage someone else’s computer or our systems;
• Forge, mask or manipulate any headers, identifiers, domain names or other data in order to disguise the origin of any content transmitted through or on our site;
• Use any automated means, including without limitation, agents, robots, scripts, or spiders, to access, monitor, copy or harvest data from any part of our sites;
• Try to get around any protections, suspensions or terminations we put in place for the security and operation of our site;
• Take any action that imposes an unreasonably or disproportionately large load on our infrastructure;
• Take any action that damages or disrupts the functioning of our systems or services.

Unauthorised access of our site is a breach of these Terms and Conditions and a violation of the law. You agree not to access our sites by any means other than the interfaces we provide for use in accessing them.

You are responsible for all acts that occur through the use of your membership and password. So, please don’t disclose your password to anybody. If you think that your password has been compromised, you must let us know by contacting Customer Service, at CustomerServices@Fool.co.uk

Transfer of information

Please note that any information you enter on our websites (such as when you register or purchase something from us) will be transferred outside the European Economic Area and to the United States of America for the purposes of processing and maintenance. By submitting your information to us, you expressly consent to this transfer. For more information on our privacy practices, and to view the terms under which all personal data is maintained, please review our Privacy Statement, which is incorporated into these Terms and Conditions by reference.

Our content

Except as expressly provided in this Agreement, all of the content on this site is the property of The Motley Fool and is protected by UK and international copyright laws. “Content” means any information, mode of expression, or other material and services found on The Motley Fool. This includes software, our writings, graphics and any and all other features found on the site. Our content is intended for individual, personal use only. Accordingly, you may make one copy of our content for your personal, non-commercial use, provided that any material copied remains intact and includes the following notice:

“Copyright The Motley Fool. Any other copying, distribution, storing or transmission of any kind, or any sort of commercial use of our content is strictly prohibited without our prior written permission.”

The Motley Fool does not regulate what our staff say about a company. Their opinions are their own and not that of The Motley Fool. In fact, their opinions may differ substantially from each other as to how specific securities will perform in comparison to the market.

Some TMF employees may have investments in the shares they discuss. All Fool employees are required to disclose their current holdings on their personal profile pages. You can find these profiles by clicking the link to their Fool UK boards profile. Fool UK employees may not publicly comment about a share for two days either side of dealing in that share.

Trial and Introductory Offers

We may provide you with the opportunity to ‘test drive’ one of our subscription-based premium services with a free trial or an introductory offer lasting less than a year before you commit to a full subscription. Only one free trial or introductory offer per household is allowed per service. To be clear, this means if you previously subscribed to a service, cancelled and subsequently subscribe again, you will not receive a refund for any cancellations. TMF reserves the right to terminate the subscription and membership of the Fool community of anyone who, in our view, has violated this policy.

Indemnification

You agree to indemnify, defend, and hold harmless The Motley Fool, and its parent, affiliates, directors, officers and employees from and against any claim, liability, cost, damage or loss we may incur (including, without limitation, attorneys’ fees) as a result of any material you post on our forum or any violation by you of your obligations under these terms and conditions.

Disclaimer of warranties and liability

The Motley Fool cannot and does not warrant the completeness or accuracy of the news, information, or other content found on our site, or its usefulness for any particular purpose.

You understand and acknowledge that information posted or transmitted by other users are the sole responsibility of the person from whom such material originated. The Motley Fool takes no responsibility for the accuracy, completeness, timeliness, or even truth of the information posted in our areas.

We cannot guarantee the continuous, uninterrupted or error-free operability of the website. There may be times when certain features, parts or content of the website, or the entire website, become unavailable (whether on a scheduled or unscheduled basis) or are modified, suspended or withdrawn by us, in our sole discretion, without notice to you.  You agree that we will not be liable to you or to any third party for any unavailability, modification, suspension or withdrawal of the website, or any features, parts or content of the website.

The website may, from time to time, include links to external sites, which may include links to third party offers and promotions. We include these to provide you with access to information, products or services that you may find useful or interesting. We are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. The fact that we include links to such external sites does not imply any endorsement of, or association with, their operators or promoters.

One of the principal tenets here at The Fool is that the best person to manage your finances is YOU and by your use of our service, you’re agreeing that you bear full responsibility for your own investment research and investment decisions. You also agree that The Motley Fool shall not be liable for any decision made or action taken by you or others in reliance upon news, information, or any material published by The Motley Fool. The Fool relies on various sources of information that we believe to be accurate and reliable, and we try very hard to provide educational, amusing, and useful content. However, The Fool makes no claims or representations as to the accuracy, completeness, or truth of any material contained in our areas. All information provided on The Motley Fool is to be used on an “as is, with all faults” basis.

We make no promises that our content or the service itself will be delivered to you uninterrupted, timely, secure or error-free. In fact, we’re not making any promises or warranties except that we won’t intentionally lie to you. Other than that, we reserve the right to be wrong, stupid or even foolish (with a small “f”).

Now what does all this mean? It means that you agree that under no circumstances shall The Motley Fool be liable for any direct, indirect, incidental or any other type of loss or injury resulting from your use, or downloading of any content on our site. This includes, but is not limited to, loss or injury caused in whole or in part by our negligence or by contingencies beyond our control in creating or delivering any portion of The Motley Fool.

Nothing in these terms excludes or limits The Motley Fool’s liability for (i) death or personal injury caused by its proven negligence or that of its employees and agents; (ii) fraud or fraudulent misrepresentation; or (iii) any other liability that, by law, may not be limited or excluded. Subject to the foregoing, The Motley Fool, its employees, agents, parent and affiliates will not be liable for any economic loss including without limitation loss of profits or anticipated savings, or any special, indirect, consequential or exemplary losses you may incur.

Please also see our separate Disclaimer statement, which is incorporated into these Terms and Conditions by reference.

Trademark information

The Motley Fool has a number of trademarks, which are detailed in our Legal Information. You agree not use or display the Motley Fool’s trademarks in any manner without our prior written consent.

Complaint handling

If you have a complaint about one of our regulated newsletter services — Share Advisor, Hidden Winners or Pro — then in the first instance you should contact us at CustomerServices@Fool.co.uk, including full details of your complaint. The Motley Fool will attempt to resolve your complaint as quickly as possible and inform you of the outcome of our investigation. We will inform you at the earliest possible opportunity, but within eight weeks in any case. If you remain unhappy with our final response to your complaint then you have the right to refer your complaint to the Financial Ombudsman Service which is the certified Alternative Dispute Resolution body for our FCA regulated products.

If you have a complaint about The Motley Fool Share Dealing service, please see the Share Dealing Service’s complaints handling policy.

For complaints regarding any other aspects of our business please contact CustomerServices@Fool.co.uk. Should there be a dispute that cannot be resolved between you and us then The European Online Dispute Resolution platform provides information about alternative dispute resolution which may be of interest.

General information

Except as otherwise expressly stated in these Terms and Conditions, there are no third party beneficiaries to this agreement.

If any provision in these Terms and Conditions is invalid or unenforceable, the remaining provisions will continue in full force and effect.

These Terms and Conditions shall be governed by English law, and you agree that any dispute between you and us regarding them or the website will only be dealt with by the English courts, provided that, if you live in a part of the United Kingdom other than England, the applicable law of that part of the United Kingdom will govern and any dispute will only be dealt with by the courts there. Nothing shall prevent us from bringing proceedings to protect our intellectual property rights before any competent court.